Are snorkelling and scuba gear included in my fee ?

We will provide you with a mask, snorkel and fins on board, but you are welcome to bring your own.

How do I make a reservation ?

Contact us via phone or e-mail to secure your booking. All details are available in the "Contact Us" Section of our Website.

Is smoking permitted on board ?

The covered cabins are strictly no smoking zones. However, you may smoke on the open spaces of our fleet as instructed by the crew.

Are the boats air-conditioned ?

No, our fleet does not offer air conditioning.

How can I pay for the package I have selected ?

We accept electronic bank transfers, Credit Cards and Cash. If you would like to pay for your cruise online, we will send you a secure link so you can make a worry-free online transfer.

How do you take the weather into account on your cruises ?

While the weather is temperate to warm year-round, showers are not uncommon on our tropical island and rain may come and go during your cruise. In case of particularly bad weather, we will contact you to consult with you and advise you on the best decision to make. Please make sure you provide us with the correct contact information when you make your booking, in case this situation arises.

How many people do I need as a minimum to book a private cruise with Océane ?

There is no minimum number of passengers on our private cruises. Should you want a day out for one, two or ten passengers, our tailor-made programme strives to cater to your every desire!

What should I take with me on your cruises ?

We recommend that you run through the following checklist before you embark on Océane’s cruises:
    • Swimming costume
    • High SPF sunscreen to protect you over a full day in the sun
    • Your towel
    • Hats or Caps to protect your face and neck from UV rays
    • A camera to immortalise your experience.
Océane caps and T-shirts may be purchased from our crew on board.

I am not a very confident swimmer or cannot swim at all. Can I still book a cruise with Océane ?

Our team is fully trained to provide the best safety measures for all persons on board. If you are not comfortable in the water, we have life jackets and other gear on board so you can cruise with us worry-free. However, please inform us about your swimming abilities when you make your booking and when you step on one of our boats.

Will I get cell phone service while on the cruise? Will it be possible to charge my phone and other electronic devices on board ?

Cell phone service is generally not an issue on board as we do not travel far from the island. 12V outlets are available on some of our catamarans only. As a precautionary measure, please make sure your cell phone, camera and other devices are fully charged before boarding.

How do I know that my booking has been secured ?

We will send you a confirmation of your booking via e-mail.

What if I get seasick ?

Océane’s cruises take place entirely inside the lagoon, sheltered from the swell of the open ocean. These cruises are thus most often calm and suitable for those who fear seasickness, both on the East and West Coast. Note that the West also benefits from shelter from the wind. Should you prefer to take precautions against possible seasickness, it is recommended you take preventive medication at least 30 minutes before boarding.

Is Océane safe for children and infants ?

We are fully equipped with lifejackets, a first aid kit and a boat on standby for emergencies so your children and infants are in safe hands. Our staff and crew also receive training of international standing to better maintain the highest standards of safety on board.

Is there are bathroom on board ?

Toilets are available on all of our catamarans and part of our fleet is equipped with showers.

Are your boats accessible to wheelchairs ?

Yes, we can offer space for wheelchairs on board. Not that, unfortunately, space for movement is very limited. Please inform the staff when making your booking if you or a member of your group willrequire wheelchair assistance.

Can you provide an area that is sheltered from the sun ?

All of our boats are equipped with cabins and shaded areas for your comfort should you wish to stay out of the sun.

Are computers and internet access available on board? Should I bring my own laptop ?

We do not offer internet services or computers on board. Due to sea spray and exposureto the sun and heat, we do not recommend that you bring your laptop on the cruise.

Do you provide towels on your cruises ?

We recommend you bring your own towel or place a request when you make a reservation.

I have never snorkelled or dived before. Are there any instructors on board ?

Yes, our crew is fully trained to help and instruct you on snorkelling so you can enjoy the wonders of the lagoon underwater. Your scuba diving package includes a seasoned instructor with extensive knowledge of the area, who will guide you through every step of your first dive in the Mauritian ocean.

I would like to store my personal items in a secure location. Where would I be able to keep them ?

All bags and personal items are kept inside the cabin. At least part of our crew is present on board at all times, but we do not provide lockers or safes on board. Please note that Océane will not be held liable for loss of personal items on the cruise.

Can I drink alcohol before snorkelling ?

Alcoholic drinks will be given after snorkeling time. The management reserve the right to cancel the snorkeling if ever alcoholic drinks are consumed before without prior notice.